Shipping & Returns

Free UK shipping. Always.

Every Nuvra order ships free across the United Kingdom. No minimum spend, no surprise fees at checkout.

How fast?

• Processing: orders placed before 2 pm GMT ship the same working day. Orders placed after that ship the next working day.
• Delivery: 2–5 working days via Royal Mail Tracked 48.
• Tracking: you'll get a tracking link by email the moment your parcel leaves us.

14-day return window

If you've changed your mind, you have 14 days from delivery to let us know. Unopened bottles only, in their original packaging, manufacturer's seal intact. For damaged or faulty orders, we cover everything — please email us within 14 days with a photo and we'll send a free replacement or full refund.

For the full legal detail — including your statutory rights under UK consumer law — read our Refund Policy.

To start a return, email hello@nuvrauk.com with your order number and we'll reply within 1 working day.

International orders

We currently ship only within the United Kingdom. EU and US fulfilment is coming — join the mailing list at the bottom of any page to be the first to know.